> ## Documentation Index
> Fetch the complete documentation index at: https://help.checkrmoney.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Refund Policy

> Checkr Money does not offer refunds for subscription payments on web or the App Store.

## Checkr Money does not offer refunds

Checkr Money does not offer refunds for subscription payments. This applies to both web subscriptions (billed through Checkr Money) and App Store subscriptions (billed through Apple).

## What you can do instead

To avoid the next charge, cancel your subscription before your next billing date. Cancellation stops future renewals but does not refund the period you have already paid for - you keep access until the end of the current billing period.

See [Canceling Your Subscription](/billing/canceling-your-subscription) for step-by-step instructions for both web and App Store subscribers.

<Warning>
  Canceling does not trigger a refund for the current billing period. If you cancel mid-cycle, you are not charged again at renewal, but the remaining time in the period you already paid for is not refunded.
</Warning>

## App Store purchases (iOS)

If you subscribed to Checkr Money through the App Store, all refund requests are handled by Apple, not by Checkr Money. Apple's standard refund-request process applies, and approvals are at Apple's discretion under their own refund policy.

<Note>
  If you subscribed on iOS using bank transfer (ACH) instead of the App Store, your subscription is billed by Checkr Money directly, and the standard Checkr Money no-refund policy applies.
</Note>

For help identifying which billing channel you are on, see [Managing Your Subscription](/billing/managing-your-subscription).

## Legal

For the full subscription terms, see [money.checkr.com/terms](https://money.checkr.com/terms).


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